Securnet Solutions Ltd – Privacy policy
Introduction
Securnet Solutions Ltd ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information that you provide to us when you use our telecommunications and security system solutions and services.
Information We Collect
Personal Information
We may collect and process the following personal information:
- Contact Information: Name, email address, phone number, and mailing address.
- Business Information: Company name, position within the company, and business address.
- Financial Information: Payment details, billing address, and transaction history.
- Technical Information: IP address, browser type, and version, time zone setting, browser plug-in types and versions, operating system, and platform.
- Usage Information: Details of your use of our services, including traffic data, location data, weblogs, and other communication data.
How We Collect Information
We collect information in the following ways:
- Direct Interactions: When you fill out forms on our website, communicate with us by phone, email, or otherwise, or provide us with your information in person.
- Automated Technologies: As you interact with our website, we may automatically collect technical information using cookies and other similar technologies.
- Third Parties or Publicly Available Sources: We may receive personal data about you from third parties such as analytics providers, advertising networks, and search information providers.
How We Use Your Information
We use your personal information for the following purposes:
- Provision of Services: To deliver our telecommunications and security system solutions to your business.
- Customer Support: To respond to your inquiries and provide customer support.
- Billing and Payments: To process payments and manage billing.
- Marketing: To send you information about our services, special offers, and updates that may interest you.
- Improvement of Services: To improve our website, products, and services based on your feedback and usage data.
- Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- Service Providers: We may share your information with trusted service providers who assist us in operating our business, conducting our affairs, or providing our services, so long as those parties agree to keep this information confidential.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
Security of Your Information
We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, firewalls, and secure server facilities. Despite our efforts, no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.
Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to request a copy of the personal information we hold about you.
- Correction: You have the right to request correction of any inaccurate or incomplete personal information.
- Deletion: You have the right to request the deletion of your personal information where there is no good reason for us to continue processing it.
- Objection: You have the right to object to the processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.
- Restriction: You have the right to request the restriction of processing of your personal information.
- Data Portability: You have the right to request the transfer of your personal information to another party.
To exercise any of these rights, please contact us at [contact email].
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and we will notify you by email or through a notice on our website prior to the change becoming effective.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Securnet Solutions Ltd
Hayburn House
York, YO19 5LD
info@securnetsolutions.co.uk
www.securnetsolutions.co.uk
01904 393013
This Privacy Policy was last updated on 24/07/24.